Counted from the confirmed delivery date.
Returns & Exchanges
Returns, Made Clear
Your cabin should work the way you expected. Eligible Cabinvora purchases can be returned or exchanged free of charge within 30 days of delivery.
Approved eligible returns include return shipping.
Choose a replacement when an eligible option is available.
Our approach
Simple by Design
Automotive accessories need to fit your vehicle, your routine, and the way you use your cabin. If an eligible item is not right for you, our return process is designed to be direct and practical.
Keep the product, original packaging, included hardware, manuals, labels, and accessories together while your request is reviewed. Do not send an item to the Cabinvora business address without receiving return instructions first.
Eligibility
What Qualifies
A return is generally eligible when all of the following conditions are met.
- The request is submitted within 30 days of delivery.
- The item is unused, uninstalled, clean, and undamaged.
- Original packaging, labels, manuals, parts, and accessories are included.
- The product has not been modified, altered, or permanently mounted.
- Proof of purchase and the original order information are available.
- The item is not marked final sale or otherwise listed as non-returnable.
Four clear stages
The Return Journey
Wait for approval and shipping instructions before sending your product. Packages returned without authorization may be delayed or sent back.
Submit the Request
Share your order number, the item being returned, and a brief reason for the request.
Receive Approval
Our team reviews eligibility and sends the correct return destination and shipping instructions.
Pack and Send
Secure every component in the original packaging and attach the approved return label.
Complete Resolution
After inspection, the approved refund or exchange is processed and confirmation is issued.
Have your order number and clear product photos ready. Photos are especially important for damaged, defective, or incorrect items.
Start your return
Product condition
Condition Matters
Interior accessories, electronic devices, organizers, and travel equipment should be returned clean, complete, and protected from damage in transit.
Before shipment
Pack It Properly
Thoughtful packaging protects both the product and your return eligibility.
- Remove personal data from electronic products when applicable.
- Place small parts and accessories in sealed internal packaging.
- Use the original product box inside a protective shipping carton.
- Remove or cover unrelated labels without damaging the original packaging.
- Keep the shipping receipt and tracking information until completion.
After arrival
Refund Timing
Refund timing includes both Cabinvora inspection and the processing period required by your payment provider.
Return Inspection
Most received returns are reviewed within three business days. Additional verification may be required when parts or accessories are missing.
Refund Approval
Approved refunds are issued to the original payment method. Confirmation is sent when processing is complete.
Bank Processing
Depending on your bank or card provider, the credit may take an additional five to ten business days to appear.
Replacement options
Exchange Options
An exchange can be requested within the same 30-day window when the original item meets the return conditions and the preferred replacement is available.
Vehicle Compatibility
Confirm your vehicle year, make, model, trim, and relevant cabin measurements before selecting a replacement.
Price Differences
If the replacement has a different price, the difference will be collected or refunded before the exchange is completed.
Availability
When a requested replacement is unavailable, an eligible refund can be issued instead.
Important conditions
Policy Details
These guidelines protect product quality, customer safety, and a fair inspection process.
Installed or Used Items
Products showing installation marks, wear, stains, odors, damage, modification, or evidence of use may not qualify for return.
Opened Care Products
Opened liquids, chemicals, cleaners, gels, consumables, and hygiene-sensitive products cannot be returned unless they arrived damaged or defective.
Final Sale Items
Products clearly identified as final sale, personalized, or non-returnable before purchase are excluded from standard returns.
Damaged or Incorrect Orders
Report visible damage, defects, missing components, or incorrect products promptly. Keep the packaging and provide clear photos for verification.
Unauthorized Returns
Items shipped without prior authorization or sent to an unapproved address may be refused, delayed, or returned to the sender.
Incomplete Returns
Missing packaging, hardware, manuals, cables, inserts, or accessories may cause a return to be declined or the refund to be adjusted where permitted.
Useful answers
Questions, Answered
Review these common return and exchange questions before submitting your request.
When does the 30-day return period begin?
The return period begins on the date your order is recorded as delivered by the shipping carrier.
Are eligible returns and exchanges free?
Yes. Cabinvora provides free return or exchange shipping for approved eligible purchases submitted within the 30-day window.
Can I return an item after installing it?
Installed or used products generally cannot be returned. If the item proved defective during a careful test fit, provide photos and a complete explanation for review.
What if the product does not fit my vehicle?
Stop installation immediately and keep the product clean. Submit your vehicle year, make, model, trim, and relevant measurements so the compatibility issue can be reviewed.
Can I send the package to the business address?
No. Return destinations may vary by product. Always use the approved address and shipping instructions supplied for your specific request.
How will I know when my refund is complete?
Confirmation is issued after the returned item passes inspection and the refund has been submitted to the original payment method.
What happens if my exchange item is unavailable?
You may select another available option or receive an eligible refund to the original payment method.
Cabinvora commitment
Built Around Clarity
Keep your order information, packaging, and product components together until your return or exchange is fully resolved. This helps us review your request accurately and complete the process without unnecessary delays.